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Many health care leaders recognise that reducing unwarranted care variation is critical to improving quality and unlocking cost savings. Yet they are finding it difficult to translate new care standards into daily practice. This toolkit provides design teams with a recommended template for developing consistent and comprehensive care standards that are actionable at the front line.
There are two key opportunities for leaders to break the discharge gridlock: by addressing operational challenges and more effectively managing complex patients. This toolkit provides templates, discussion guides, worksheets to help clinical, and other tools to help clinical and operational leaders improve patient flow and provide better, more efficient, complex patient management.
Nursing’s emerging shortage goes beyond headcount
Hospitals and health systems around the world face a new kind of shortage among the nursing workforce: an experience shortage. We’ve surfaced three strategies to help close the experience-complexity gap.
The New Experience Challenge
There’s continued pressure around the world for hospitals to differentiate themselves by improving patient experience. At the same time, leaders are striving to improve quality and safety outcomes. This can be particularly daunting for frontline nurses, doctors, and other care team members who don’t feel they have time to successfully address experience and quality initiatives simultaneously.
The good news is there are a number of things you can do that impact both. So our new Clinical Executive Roundtables (for nursing, medical, and operational executives) will focus on the “New Experience Challenge.”
Click here to learn more about the 2019 Clinical Executive Roundtables
The Experience-Complexity Gap
Around the world, organizations have to deliver more complex care with fewer experienced nurses and midwives in the workforce. Over a third of the workforce is aged 50 or older, and leaders will have to rely on novice nurses and midwives as the principal source of talent to replace retiring experienced staff. At the same time, care complexity is rising. An ageing patient population, increasing rates of chronic conditions and behavioural health needs, and innovations in clinical treatments all lead to more challenging care delivery.
At this year’s Nurse Executive Roundtables we will take a deep dive on “the experience-complexity gap” and outline strategies to help nurse leaders address this challenge.
Learn more about the 2019 Nurse Executive Roundtables in Brisbane and Toronto.
Learn how coupling internal efficiency improvements with community partnerships can greatly improve emergency care provision across your system. More
Use the strategies and best practices in this report to repair the "four cracks in the foundation" of the care environment and build a more resilient nursing workforce. More
This report highlights best practices to design care standards with workflow in mind and thoughtfully embed standards organisation-wide. More
In this research briefing, we highlight lessons that progressive executives have embedded across their hospitals, following three principles crucial to efficient patient flow. More
15 tools and resources to help executives and their clinicians start tackling unwarranted variation now. More
Five tools to help managers narrow their lists of critical unit priorities, identify the biggest opportunities for improvement, and communicate those opportunities to staff. More
See how hospitals are minimising family anxiety during procedures – and use our simple template to create your own waiting room care card. More
Sixteen tools to enhance bedside nursing performance by focusing on five core components of critical thinking. More
Access seven tools to implement a three-part holistic strategy to improve the patient experience. More