Blueprint for Heart Failure Centers

Program profiles for reorganizing services to deliver multidisciplinary care

By reading this study, members will learn:

  • Ways in which today’s growth environment necessitates a disease-centered approach for high-volume, chronic conditions such as heart failure that provide a growth opportunity
  • Tactics to enhance multidisciplinary, cross-continuum care for HF patients and reduce readmissions
  • How institutions have created HF disease centers via comprehensive care networks, robust outreach strategies to referring clinicians, and streamlined programs encompassing EP through VAD services

Download the Study

As competition increases and traditional growth opportunities decline, cardiovascular programs must redefine their growth strategy. Given heightened demand for multidisciplinary, cross-continuum care, progressive hospitals are investing in “disease centers” that streamline treatment and offer new avenues for growth, particularly for heart failure patients. This study details how three leading programs developed successful heart failure centers.

Significant opportunity to streamline HF care

Heart failure (HF) care presents a unique opportunity for growth, in part due to its large prevalence and the latent demand of individuals indicated for an electrophysiology (EP) implantable device or ventricular assist device (VAD). Given the complex, long-term care needs of these patients—and the frequent lack of coordination between HF treatments, sites, and caregivers— reorganizing HF services into disease centers can improve care coordination and maximize this growth opportunity by keeping patients within the health network across the treatment spectrum.

HF centers defined by coordinated cross-continuum care

Though there is no standard definition of a HF center, at their core, these programs offer multidisciplinary, streamlined, and patient-focused care. Essential to this interdisciplinary treatment model are a HF coordinator and standardized treatment protocols across the continuum. More sophisticated programs may provide advanced services such as VADs and heart transplants or allocate dedicated resources for targeted outreach and accreditation.

How three hospitals developed successful HF centers

To illustrate how progressive institutions have developed and optimized HF centers, this study showcases three hospitals taking a unique approach to coordinating care:

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