Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to data and analytics.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to revenue cycle management.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
We offer research, technology, and consulting services to help CFOs and COOs improve margins in an era of multiple payment models by seizing the full range of operational opportunities, from improving revenue capture to more effectively managing cost, including productivity, supplies, and purchased services.
The patient experience can have a dramatic impact on patient satisfaction, loyalty, and propensity to pay. Download this white paper to learn how improved processes, structure, and technology can drive patient loyalty and improve collections rates.
You know patients are price sensitive—but what you may not know is how you can use this to your advantage. See how we worked with one hospital to not only drive volume but also increase patient satisfaction.
See how clinical and financial staff at Houston Methodist Hospital joined forces to improve the patient’s experience and the hospital’s bottom line.
Watch the video
To prepare for a new reimbursement landscape, IU Health Goshen turned to the Advisory Board. The result: far-reaching revenue cycle transformation, a 12% margin, and a strong foundation to continue to serve the community.
Read the case study
When declining reimbursements threatened MHS's financial position, it had two options: efficiently provide a fraction of its services under a larger health system or improve and steady its financial position.
Speak with our experts about your goals and challenges.
We help executives work smarter and faster by providing clarity on health care's most pressing issues. Members get proven best practices—along with implementation resources to drive action. | More
Our technologies help members find and address their biggest opportunities, and then hardwire best practices into operations. These aren't just analytic platforms; we accelerate your progress with a dedicated support team and cohort networking. | More
Our expert team focuses on the long-run, providing exactly the support you need, transferring knowledge from our team to yours, and implementing technology to hardwire change and ensure ongoing improvement. | More
Here are some of the ways we partner with chief financial officers, chief operating officers, HR leaders, IT leaders, and their teams.
Ease contract and revenue cycle management
Imagine a world where you can guarantee the profitability of your payer contracts, accurately predict your reimbursement rates, and easily recover lost revenue. Payment Integrity Compass provides the tools you need to realize your full revenue potential across payers and all contract types. | Learn more
Maximize value from your non-labor spend
Even top-performing organizations can miss up to 22% of additional savings in purchased services, clinical supply spend, and GPO service contracts.
Spend Performance Solutions helps hospitals collaborate with physicians, suppliers, and GPOs to realize hidden value across their spend portfolio. | Learn more
Grow your most lucrative lines of business
Surgical procedures constitute only 11% of volumes but generate 40% of hospital profits, and they’ve never been more at risk. Surgical Profitability Compass give you the tools and support you need to protect your business. | Learn more
Get your physicians to pay attention to the details
Good documentation matters more than ever, but how can you show your physicians what's in it for them? The Physician Documentation Initiative tells you which physicians to target, prepare personalized tools, and lead one-on-one physician training to make the case for better documentation. | Learn more
Jump-start your revenue cycle performance
Revenue Cycle Compass has helped hundreds of hospitals and medical groups with their revenue cycle issues—experience we’ll deploy to solve your organization’s unique challenge. Our consultants put you on the right path and provide the tools and support to keep you going. | Learn more
Solve your toughest workforce challenges
Health care providers are delivering care in innovative ways, creating new positions, infrastructure, and objectives at a breakneck pace. The HR Advancement Center provides HR leaders with the solutions and support needed to meet this expanding mandate. | Learn more
Build a high-performance workforce
Survey Solutions offers a comprehensive suite of surveys and consultative support to help hospitals and health systems improve staff, nurse, and physician engagement; isolate the core attributes defining their organizational culture; assess employee perceptions of patient safety; and more. | Learn more
Drive strategic change with your health IT systems
At Clinovations, our consultants take a clinically oriented approach to helping you optimize your health care technologies—an approach that’s proven effective for some of the largest health systems in the nation. | Learn more
Address IT's ever-expanding and transformative role
Health care IT is no longer a back-office function—it's central to every provider's daily operations, strategy, and management. Health Care IT Advisor designed our resources to help CIOs, IT leaders, and other C-suite executives leverage IT as a strategic asset. | Learn more
We help our members in many ways. Learn more about our other research, technology, and consulting services.
Eric serves with Advisory Board’s Data and Analytics Group, assisting with the development of analytical tools and providing member education on inpatient and outpatient Medicare payment policy with a focus on quality and reimbursement. More
James helps partner institutions increase their registration accuracy, patient insurance verification, and precertification/preauthorization rates. He has also helped clients improve AR performance through increased point-of-service cash collections, reductions in DNFB, improved self-pay management, and proactive denials prevention and management processes. More
Aliina Hopkins is a managing director in the margin business. Her current focus is on developing performance technologies that maximize hospitals’ and health systems’ revenue streams and control their non-labor costs. More
Tim is a senior director of Surgical Profitability Compass, a program of over 170 organizations focused on decreasing costs and improving operational performance in their surgical and procedural suites. More
Senior Vice President
John works with hospitals and health systems to improve their strategic direction, operational efficiency, and financial performance. In this role, he has assisted standalone hospitals and multihospital systems in developing and implementing complex strategies to succeed in the post-reform environment. More
During his tenure with Advisory Board, Christopher has authored numerous studies of best practices designed to preserve operating margins, develop optimal capital strategies, and improve revenue cycle and supply chain operations. He is a health care financial analyst by training. More
Senior Medical Director
Sandra Miller, MD is a senior medical director on Advisory Board’s Revenue Cycle Solutions team with more than 20 years of experience in the health care industry. More
Leslie Schreiber is a managing director with more than 17 years of experience in consulting and management services. Leslie has extensive experience in strategy, technology implementation and integrations, and business process re-engineering. More