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See all our latest and best resources on patient satisfaction.
Patricia Quigley, internationally recognised patient safety expert, highlights key strategies for reducing the risk of falls with injury for hospitalised patients. More
See why clinician-patient communication, leadership of the care team, and support and empathy for the patient across the unit are the most important factors for success—and how doctors can embrace the role of "Influencer in Chief." More
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Best practice research to help clinical and operational leaders at hospitals, health systems, and health care organisations around the world achieve high-quality, safe, effective, and efficient care.
Through our international network of progressive nursing leaders, we keep our members up to speed on emerging nursing trends—and identify best practices to help them adapt.