Tools to Address Critical Bottlenecks

Bottlenecks at various stages of the patient journey, such as handovers from one care team to another, are moments that impede movement through the emergency department. In our study, we profiled organisations that have worked through these bottlenecks. We've collected resources here to help your organisation do the same.

Reengineer Your Mid-Acuity Pathway

When a significant portion of emergency department patients are mid-acuity patients, straightforward systems of triage and treatment are challenged. PeaceHealth Southwest Medical Center overcame these challenges by introducing a set of mid-acuity segmentation criteria to be used by triage nurses.

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The Emergency Department Strategy Tool Suite

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