Readmission Reduction Toolkit

A step-by-step guide to lowering your readmission rates

Reducing your hospital's readmission rates can seem like an overwhelming task—but it doesn't have to be. 

Knowing where to focus is half the battle. We've found that the best strategies target four stages of care with significant potential to influence patient outcomes. The other half is knowing what improvements to make.

That's where this toolkit comes in. We've compiled resources from across the Advisory Board that will help you isolate and correct patient and systemic issues in the four critical stages of care:

What's inside the toolkit?

You'll find best practices for each step of the improvement process, along with expert implementation advice.

You'll also be able to download supporting tools, including readmitted patient interview forms, heart failure clinic staffing benchmarks, a PAC provider report card, teach-back scripting, and more.

How should I use it?

We've put together a user guide that explains how to maximise the toolkit, including who should use each section, how to determine your readmission reduction goal, how to track your progress, and more. Check out the guide.

Your toolkit road map: Where to focus your efforts

We've mapped common readmission reduction challenges to specific sections of this toolkit. Click on any of the statements below that apply to you, and you'll be directed to the relevant best practices, supporting tools, and expert advice.

"I'd like tools and guidance to help me..."

Find the root cause of a readmission

Improve patient compliance with care plans

Identify and tailor care for high-risk patients

Determine the right type of post-acute care for my patients

Improve GPs' compliance with care plans

Improve PAC care quality

Develop a patient-specific yet efficient telemanagement strategy

Provide post-discharge support for my highest-risk patients

Start or optimise transition clinics

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