Services tailored to patient acuity and common barriers help to attain scale
What we've learned from speaking to best-in-class behavioral health managers is that to design an effective behavioral health management strategy, organizations must develop programs that allocate resources based on acuity and address common barriers to care.
Patient characteristics such as diagnosis, level of social and professional functioning, and duration of illness can help to define a patient's acuity level and inform the development of tailored services.
Universal mental health screening and tele-psychiatry demonstrate high priority, near-term solutions
To scale services system-wide, organizations must determine the best care delivery model for their population based on patient demand, projected program impact, resource intensity, and program scalability.