Miss our 'Management Master Class' series? Get the slides.

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Whether you're a first-time manager or an old pro, you owe it to your staff—and yourself—to keep your management skills as sharp as possible.

If you missed our popular "Management Master Class"—which included step-by-step strategies for dealing with your toughest managerial challenges, from delivering difficult feedback to engaging your new hires—don't worry. Download the slide decks or watch the full presentation:



The 7 conversations managers must have with employees

The most influential drivers of staff-perceived manager effectiveness are all about communication: discussing career growth, delivering good and bad news, and providing regular performance feedback. This webconference delves into why communication from managers is critical to engaging employees; the seven critical conversations managers must have with employees; and how to use our toolkits, templates, and worksheets to plan these conversations.

Presented April 2019: Watch the on-demand presentation.

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How to deliver effective feedback

If you're a manager (or even if you aren't), sooner or later you're going to have to give difficult feedback in the workplace. This webconference introduces practical frameworks for delivering feedback to two key groups: direct reports and peer colleagues.

Presented April 2019: Watch the on-demand presentation.

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How to retain new hires

When staff leave with less than a year of tenure (or even in less than three years), you haven't begun to recoup the investment you've made in onboarding, training and coaching them to be a fully productive team member. In this webconference, learn the strategies that you can employ as a manager to retain early-tenure staff.

Presented April 2019: Watch the on-demand presentation.

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How to get more done (with less stress)

In this webconference, we run through three practical strategies for transforming your approach to your schedule, improving your moment-to-moment focus, and better planning your workload so that you get more done—with less stress and effort.

Presented April 2019: Watch the on-demand presentation.

Download the Deck

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