Similar to "Code Red" alerts for fire and "Code Blue" alerts for medical emergencies, the Cleveland Clinic has introduced a new alert, "Code Lavender," for another prevalent threat to hospital staff: stress and burnout.
Fewer than 10% of patients who experience adverse outcomes due to medical negligence file a malpractice suit. Why? Patients respond to early candor, apologies, and empathy from their provider.
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12/03/2013
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