Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to data and analytics.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to revenue cycle management.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
We’ve helped hundreds of hospitals and medical groups with their revenue cycle issues—experience we’ll deploy to solve your organization’s unique challenge. Our consultants put you on the right path and provide the tools and support to keep you going.
Our Revenue Cycle Playbook helps you find your biggest opportunities in 20 areas critical to top performance.
How can you ensure that quality-based reimbursement doesn’t send your hospital’s finances down the drain? Expand your CDI efforts. Samantha Hauger explains.
Meet some of the experts who can help you improve performance—and who are ready to become the newest members (and champions) of your team.
Watch the video
Our advisors combine Advisory Board research with real-world know-how.
Meet our experts
Bob Wagner, director of revenue cycle at Nebraska Methodist Health System, doesn't believe in just maintaining the status quo. Learn how he's always setting the bar higher for himself and his team.
With more than 875 projects under our belt, we’ve worked with facilities just like yours.
Explore our membership
Senior partner and revenue cycle expert James Green shares best practices fit for today's complex health care environment.
Watch the videos
The health insurance exchanges are expected to add as many as 24 million new patients by 2016. Here’s what you need to know.
Under new payment arrangements, your hospital will get paid only once a year. Hear how you can optimize care coordination to preserve existing revenue.
Effective documentation is critical to maximizing your reimbursement. James explains three ways to improve it.
Learn how we can help transform your organization.
We help you redesign your front office to maximize point-of-service collections, optimize financial counseling, and improve customer service.
Our consultants help optimize your registration processes to simplify the medical necessity and authorization and reduce the likelihood of downstream denials.
Our recommendations are based on more than 30 years of best practice research on hospital management, including intensive research into techniques to optimize patient access processes.
We bring our cumulative experience working with close to 900 hospitals on revenue cycle issues. You benefit from your peers’ successes solving the same problems you face today.
Our consultants work closely with your staff so they have the skills and tools to keep improving performance long after we’re gone.
Learn about our specialty revenue cycle services for the integrated medical group. More
We help you staff your CDI program effectively, optimize processes, and strengthen interdepartmental relationships—whether you already have a clinical documentation improvement program in place or not.
Our clinical documentation experts analyze clinical and financial data and review charts to uncover your biggest opportunities to boot revenue and enhance quality scores.
We analyze which physicians have the most opportunity to improve their documentation, prepare personalized tools, and lead one-on-one physician training to make the case for better documentation. Learn more about the Physician Documentation Initiative.
Our experts work with you to optimize your EMR to prompt physicians on the highest-impact disease states—and strengthen the relationship with your medical staff along the way.
We assess your preparedness for ICD-10, create a customized implementation blueprint, and offer project management services to guide you into the transition and beyond. See how we helped Aurora Health Care maximize its dual-coding investment.
Our recommendations are based on more than 30 years of best practice research on hospital management, including intensive research into techniques to optimize EMR implementation.
Our consultants work closely with your staff to give you the skills and tools to keep improving your performance long after we’re gone.
We prepare you to negotiate favorable contracts under both emerging and time-tested payment models and to hold payers accountable for paying what they owe.
Our consultants enhance your underpayment recovery, payment adjudication, and denials management processes to be sure you get paid what you deserve for the care you provide.
Whether you want to redesign your business office, improve staff productivity, better manage your accounts receivable, or evaluate your outsourcing strategy, we support you to operate at peak efficiency.
Learn how the Advisory Board's Physician Documentation Initiative can help you start productive conversations with your physicians.
Business intelligence technology to support hospitals and health systems with the transition from ICD-9 to ICD-10 coding and implementation.
Helps hospitals and health systems grow point-of-service collections through authorization automation, eligibility screening, and patient obligation estimation.