A tale of two visits

12 changes your patients will notice

Making an appointment to treat an illness still means waiting: on the phone, in the waiting room, the exam room, and the pharmacy. But it doesn't have to be this way.

We've outlined 12 common scenarios across an episode of care that can lead to patient dissatisfaction, and we’ve provided modern solutions to solve each one. Check out the slideshow below, and start making changes to your medical group that patients will notice.


Your next step

Every year, health systems are losing millions in revenue from their employed physicians. Referral leakage, sub-optimal performance, and lack of coordination between facilities all impact overall success. Learn how our Medical Group Consulting services can help

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Patient access: More than just getting an appointment

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