Addressing digital inequities

Access to technology is a social determinant of health. Covid-19 forced many Americans to adopt virtual interaction as a “new normal”, from telecommuting to remote learning to telehealth. However, as technology has become increasingly embedded in our daily lives, it has exacerbated the existing inequities in access to internet coverage, technology, and digital literacy. As such, health care organizations need to become more directly involved in solving these inequities to not only ensure virtual care works for all patients, but also to improve patients’ overall health and wellbeing. In this session, attendees will learn:

• How to better identify and respond to the digital challenges faced by their local communities
• How to ensure investments in virtual care do not cause further digital inequities
• How to advocate for and partner on larger initiatives designed to achieve digital equity