How Covid-19 has changed consumer virtual visit utilization and preferences

    About this Webinar

    In light of Covid-19, consumers have adjusted how they interact with the health care system—most notably by increasing their adoption of telehealth. This webinar will highlight the results of our latest consumer survey on telehealth utilization and preferences across service lines. We’ll also benchmark against the results of our 2017 telehealth survey.

    Things You’ll Learn:

    • Who is using telehealth and how that compares to pre-Covid-19 utilization
    • Which health care services consumers are most open to receiving virtually
    • What factors influence consumer willingness to try telehealth

    Presenters: John League and Avery Morrison

      Not a Health Care Advisory Board member? You can still join us for this webconference. Register here

    Download PDF Download PDF

    Log in to access this webinar

    Log in

    Don't have an account? Learn about membership benefits


    Have a Question?


    Ask our experts a question on any topic in health care by visiting our member portal, AskAdvisory.