Clinical Operations Board

  • Increase patient satisfaction by minimising door-to-doctor time

    September 29, 2013 | Study | Physician Executive Council

    Given the increases in length of stay and waits to see a doctor, minimising door-to-doctor time is often the first improvement effort hospitals pursue.

  • Can you please repeat that? Resources to master the ‘teach-back’ approach

    September 19, 2013 | Blog Post | Cardiovascular Roundtable

    Teach-back is an essential strategy for ensuring your patients understand discharge instructions and are prepared to manage their long-term care. We've pulled together the latest resources from our library and beyond to help you master this approach.

  • A winning strategy for patient-centred cancer care

    September 10, 2013 | Expert Insight | Oncology Roundtable

    How often does your cancer program talk to patients when designing new products or services? Probably not often enough. Read on to get a sneak peek of our research on improving the patient experience.

  • Does length of stay keep readmissions at bay?

    September 9, 2013 | Expert Insight | Cardiovascular Roundtable

    It’s unclear from recent research whether reducing heart failure patients’ length of stay increases their readmissions. But we argue that with the right approach you can reduce both.

  • Don’t suggest a healthy behaviour—prescribe it

    August 29, 2013 | Expert Insight | Clinical Operations Board

    With the recent launch of a healthy food prescription program in New York City and the advent of mobile app therapy, the idea of "prescribing" non-clinical resources seems to be a growing trend.

  • The mobile app that's changing typical distress screening

    August 9, 2013 | Expert Insight | Clinical Operations Board

    There's a new mobile app that allows patients to document their symptoms while on the move.

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