While levels of patient trust in their health care provider vary by age group, a recent report from Monigle, the American Hospital Association, and the Society for Health Care Strategy & Market Development lists the 10 health care brands people said they trust the most.
Trust in providers varies by age group
For the report, Monigle surveyed 30,138 people in November and December of 2020 who were the health care decision-makers for their household, had received medical care within the past two years, and had health insurance. Of those respondents, 70% had private health insurance, and 30% had government health insurance. Those with Medicaid were excluded.
The survey asked respondents if they always trusted their health care provider to make the right decisions for them. While most patients trusted their providers, younger patients were more likely to question provider decisions. Thirty-seven percent of respondents ages 25 to 34 said they did not always trust their provider to make the right decisions. That number was 34% for respondents ages 35 to 44 and respondents ages 45 to 54. Older groups were more trusting in their providers, with only 25% of respondents ages 55 to 64 saying they did not always trust their provider to make the right decisions for them, and 22% of respondents ages 65 and older having that opinion.
The 10 most-trusted health care brands
The survey also asked what health care organizations people do trust. Respondents were asked to complete the statement "[Blank] is an organization that people trust." The top 10 most trusted health care brands according to the survey were:
- Johns Hopkins Medicine
- UNC Health
- Massachusetts General Hospital
- The Ohio State University Wexner Medical Center
- Nebraska Medicine
- Baptist Health South Florida
- Stanford Healthcare
- Mayo Clinic
- Memorial Healthcare System
- Emory Healthcare