- California: Kaiser Permanente CEO Bernard Tyson said of the system's more than 100 million annual patient encounters with physicians, 52 percent are now virtual. Tyson attributed the growth in virtual visits to Kaiser's aggressive investment in health IT, which now accounts for about 25 percent of the system's annual $3.8 billion in capital spend (Barkholz, Modern Healthcare, 4/21).
- New York: Gov. Andrew Cuomo (D) signed a bill last week approving $213 million to fight the opioid epidemic. The funds represent a 100 percent increase of 2011 funding levels and will support community prevention efforts, help reduce the over-prescription of opioids, and expand access to treatment. Cuomo said, "This comprehensive investment addresses each component of heroin and opioid addiction—prevention, treatment, and recovery—to help individuals and families break this cycle of misery, save lives, and create a stronger, healthier state for all" (Zimmerman, Becker's Hospital Review, 4/21).
- Washington: A mumps outbreak that started in October 2016 has sickened at least 771 people, according to new data released by the Washington State Department of Health. The overall case count includes both confirmed and probable infections as of April 19, Becker's Infection Control & Clinical Quality reports, and the "vast majority" of cases have been reported in Spokane and King counties (Zimmerman, Becker's Infection Control & Clinical Quality, 4/20).
12 things CEOs need to know in 2017
The continued growth of the consumer-driven health care market threatens the durability of patient-provider relationships—and, at the same time, the push toward population health management and risk-based payment is greater than ever.
Hospitals and health systems must adopt a two-pronged strategy to respond to these pressures and serve both public payers and the private sector.
At the core of that strategy? A formula of accessible, reliable, and affordable care that wins consumer preferences and drives loyalty over time. Below, we share 12 key insights for senior executives working to create a consumer-focused health system.