Fortune names 10 hospitals as 'best places to work'

Hospitals, health systems recognized for unique incentive programs

Topics: Diversity, Workforce, Employee Communication, Employee Engagement, Employee Recognition, Employee Satisfaction, Leadership Culture, Leadership, Incentives, Performance Management

January 19, 2012

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Fortune on Thursday named 10 U.S. hospitals and health systems to its 2012 list of "100 Best Companies to Work For," which recognizes companies that excel at employee engagement.

To compile this year's list, Fortune—in conjunction with the Great Place to Work Institute—surveyed 280 companies that were at least five years old and employed more than 1,000 full-time and part-time workers.

Two-thirds of a company's score was based on responses to an employee survey gauging attitudes about management's credibility, job satisfaction, and camaraderie. The remaining third was determined based on the company's responses to questions regarding pay and benefit programs, hiring, communication, and diversity.

Tech giant Google topped Fortune's list, which also included the following 10 hospitals and health systems:

  • Southern Ohio Medical Center in Portsmouth (36th)
  • St. Jude Children's Research Hospital in Memphis, Tenn. (39th)
  • Baptist Health South Florida in Miami (42nd)
  • Children's Healthcare of Atlanta (49th)
  • Methodist Hospital in Houston (53rd)
  • Scripps Health in San Diego, Calif. (56th)
  • Atlantic Health in Morristown, N.J. (65th) 
  • Mayo Clinic in Rochester, Minn. (71st)
  • OhioHealth in Columbus (88th)
  • Meridian Health in Wall Township, N.J. (96th)

  • The Advisory Board congratulates organizations recognized by Fortune . All ten hospitals and health systems named to this year's list are Advisory Board members.

Other health care organizations named to the list include CHG Healthcare Services, a health care staffing company based in Salt Lake City; The Everett Clinic, a Washington-based multidisciplinary clinic; and N.J.-based Novo Nordisk, which makes products for diabetes patients.

Benefits, communication strategies keep organizations in the ranks
Many health care providers on this year's list were recognized for unique incentive programs and efforts to rally staff support for organization-wide missions.

For example, Scripps Health since 2007 has paid out $26.7 million in annual worker bonuses tied to increases in patient satisfaction. At Methodist Hospital, employees annually are measured on how well they adhere to the company's "ICARE" values—integrity, compassion, accountability, respect, and excellence—and those who score best receive $1,000 or one paid week off.

Meanwhile, The Everett Clinic fosters a collegial workplace through "herograms," which employees send each other and can redeem for cash or paid time off (Great Place to Work Institute list, 1/19; Fortune list, 1/19; Kaplan, Fortune, 1/19; Millennium release, 1/19).

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