Drive down service cost and guarantee quality

Topics: Finance, Margin Performance, Strategy, Sourcing, Supply Chain, Medical and Surgical Supplies, Physician Preference Items, Cost and Productivity, Efficiency, Performance Improvement

September 9, 2013  |  Services Sourcing Impact

Outcome-Based Metrics Deliver High-Quality Results

Purchased services typically represents 40-50% of a hospital’s expenses, but account for 10% or less of savings initiatives. Yet research shows that fixed-price services contracts that are negotiated and executed effectively drive significant value and reduce costs.

Outcome-based metrics hold vendors accountable for their results—not their process. Rick Conlin shares how you can increase the value of each of your agreements by setting clear and industry specific success terms.

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Interested in learning how our Service Sourcing Impact program can help you? To speak with one of our experts, please contact Parris Grieder at or 202-266-5437.