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What our thought leaders were thinking about in August

August 31, 2017

    We keep tabs on every zig and zag of the constantly changing health care environment, but there are some insights you just shouldn’t miss. Each month, we ask our leading experts to share their favorites across some of health care's most pressing issues: health system growth, care variation reduction, and revenue cycle management. Subscribe to At the Helm to make sure you don't miss a post.

    From Carol Boston-Fleischhauer: Millennials are a third of our workforce—here’s how to retain them

    “Nurses today have more career options than ever before. This includes ambulatory surgery centers, cross-continuum roles, retail clinics, and others. Younger nurses are willing and able to move around early in their careers in order to find the organization they feel is right for them.”

    Carol Boston-Fleischhauer, Chief Nursing Officer

    Nationally, RN turnover has increased to 12%, and for first-year nurses, it’s even worse—nearly one in four nurses now leave their job within the first year of tenure. Despite a strong pipeline of new graduates seeking employment, these sobering turnover statistics come at a time when 700,000 RNs are expected to retire within the next five to seven years.

    This year’s Nursing Executive Council national meeting series—hosted in 10 cities for over 1,000 nurse leaders from nearly 300 member health care organizations—provided a forum for discussion on why traditional RN retention strategies are not enough to stabilize this troubling trend. Here are the top insights and lessons learned from these conversations.

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    More on workforce

    How to win millennials' loyalty

    This webconference series equips nurse leaders with strategies to help them create a practice environment early-career millennial nurses won’t want to leave. It includes best practices on creating a safe environment for early-career nurses, encouraging early-career nurses to explore lateral transfers, detecting retention risk, and even winning back staff once they have given notice. Register now

    From Ron Charpentier: 5 physician compensation questions to answer before you roll out a new model

    “When my team is brought in to a medical group to discuss physician compensation, the conversation tends to start with the mechanics—what alternative models look like, methods of reporting, and any legal implications...But even the best-conceived mechanics will not hold up to clashes with physician ethos, unplanned shifts in reimbursement, and mismatched system-level goals.”

    Ron Charpentier, Senior Vice President

    Before settling on a new physician compensation model, it's imperative that organizations step back and see the full picture. There's no single strategy that works for every single organization, but by gathering a deeper understanding of the issues you're seeking to solve, the stakeholders involved, and the effects your decision will have in the future, you can identify a model that can maintain your culture, achieve physician satisfaction, and improve the patient experience.

    Keep reading to learn five questions you'll need to answer to identify and implement the right physician compensation model for your organization.

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    More on physician compensation

    From Sonia Rhodes: How 4 hospitals are using 'design thinking' to foster innovation

    “Design thinking is at the heart of staging what we call big 'E' Experience— creating meaningful and memorable Experiences for and with team members, providers, patients, and guests. Just as goods are made and services are delivered, Experiences must be staged—with clarity of intention and orchestration.”

    Sonia Rhodes, Chief Experience Officer

    In a recent article, the New York Times' Amitha Kalaichandran explains how hospitals are increasingly embracing "design thinking"—a human-centered approach toward innovation and design that's based on input from health care providers on the floor.

    Sonia Rhodes, chief experience officer for The Experience Lab, is well-versed in design thinking and believes health care leaders must be aware of how people, processes, and physical places come together for patients. Keep reading to learn more.

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    More on experience

    A Gathering Unlike Any Other

    STIR is an immersive Experience designed to STIR hearts and minds and STIR up what’s possible in health care. It’s a place where artists, innovators, change seekers, and health care leaders will converge to imagine better, together.

    Thursday, January 25, 2018
    San Francisco War Memorial & Performing Arts Center | Herbst Theatre

    Join Us

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