Blog Post

Improve the patient experience—and boost profitability—with PFACs

July 12, 2017

    Your PFAC—patient family advisory council—may be one of your most valuable and underutilized resources.

    These groups, which typically consist of 5 to 20 patients and family members, provide hospital leaders with constructive feedback around issues such as improving the patient experience. PFACs can also be important thought partners for strategic planners. 


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