Streamlining contracts and collections process workflows

Topics: Denials Management, Revenue Cycle, Finance

Simplify and automate manual processes

Once payment errors are identified, collectors must begin the process of collecting what is due. However, work lists often contain more accounts than collectors can address. Successful hospitals must focus on high-yield activities that increase collector productivity and recoveries.

How We Help

Simplify and automate manual processes

Payment Integrity Compass automates your customized recovery process to significantly decrease the effort needed to collect on amounts owed. The data repository brings together all available information on each claim and payment.

Pinpoint payment error trends

Payment Integrity Compass facilitates the process of spotting trends by allowing collections managers to create custom reports to look for accounts with particular attributes known to be frequently paid incorrectly. When collectors identify a particular trend with one payer, they can easily apply the same filter to similar claims across all payers.

Enable bulk appeals for common payment defects

With Payment Integrity Compass, collectors work individual accounts or filter and sort groups of accounts with similar characteristics for bulk appeals. Batch appeals and mass correspondence tools enhance collector productivity and improve the cost effectiveness of appealing high-volume, low-dollar underpayments.

Tackle root causes of denials

Our denials database and tracking system make it easy to handle your denied claims, making Payment Integrity Compass your central point for detailed information on denials from all sources. Armed with this information, you can manage workflow toward successful denials resolutions.


Contact us to learn more about Payment Integrity Compass

Payment Integrity Compass home