About Performance Acceleration—Finance Series
"This has taught me skills in analyzing, diagnosing, planning, and leading change that will assist in transforming the HR operations function from tactical to strategic."
—HR Director
“I was blown away by the presentations. This provided a solid foundation for how to attack any issue. This was a wonderful experience."
—Participant
“Lead to sustained improvement integrated into our system and aligned with our strategic plan.”
—Quality Manager
“I had limited business understanding–this elevated my knowledge and skill level and fostered a sense of confidence, and I feel empowered by it."
—Participant
“This process is making me think outside the box, not just in the tunnel vision of this specific project. It’s making me think ‘Wow there are all kinds of other opportunities here.’”
—Lab Manager
Elliot Health System in Manchester, N.H.
“This was an invitation to look within—to look at our assumptions and change the way we do business. It opened my eyes.”
—Participant
About Performance Acceleration—Service Series
“We have people using the patient map now on their own. People now understand the importance of creating a five-star experience. They are using those words. This work has made a difference. The culture is changing because of Performance Acceleration Series.”
—Jennifer Bergeron, Director of Health Care Improvement & Innovation
Elliot Health System in Manchester, N.H.
“This is wonderful. It is not a project, it is a way of life for us now.”
—Outpatient Services Manager
“The experience was fabulous. For IT, we support behind the scenes but it was nice to realize how to take what we do and see how it touches the patients."
—IT Leader
“We can take what we learned here and apply in other areas and spread it throughout the organization. That is our goal in the end.”
—Participant
“This is a good message to employees. [This organization] does care about patients. It has created excitement for the future. We know we can do something about the patient experience. And we know we will be supported.”
—Participant
“I love the collaboration and that senior leadership allowed us to do this.”
—Participant
“This is a contagious process-staff and techs have all embraced this approach.”
—Participant
Contact us to learn more about Performance Acceleration
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