Topics: Leadership Culture, Leadership, Workforce
Reinforce your organization’s culture from the top down
The executive team, intentionally or not, is the source of an organization’s culture. Therefore, to transform behavioral norms and expectations, executives need to get involved and become the face not only of the hospital’s leadership but also of its leadership development work.
We offer content, best practices, and planning tools to facilitate this involvement and align it with executives’ strategies and objectives.
Build (or repair) executive credibility
When the “rank and file” view executives as untrustworthy, the damage to performance is inestimable. We offer several tools that support a better connection between senior leadership and the front line.
For example, with our Upward Character Scan tool, a senior leader assesses his or her own character, and subordinates assess that leader’s character, as well. The senior leader then shares results to rebuild trust and credibility with subordinates. The end result? Better awareness and a stronger relationship between both parties.
Increasing transparency across the hierarchy
Too often, senior leaders believe managers have visibility into strategic and operational performance, while managers know that to be untrue. This corrosive combination leads to a feeling of disconnection and, eventually, disenfranchisement.
By simply getting involved and providing strategic information in person at housewide leadership events, senior leaders bring managers back “into the fold” and unlock their ability to make contributions to those strategies and objectives.
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