“[Our leaders] are now seeing the big picture and looking for opportunities to improve operations across functional lines. I see immediate impact in more realistic requests for resources and capital from leaders participating.”
—Joe Wilczak, CEO Franciscan Health Services
“We are using the program to change culture, developing a group of star performers who can understand the context and complexity of our business and support our most pressing challenges.”
—Chris Van Gorder, CEO Scripps Systems
“I have a pool of 40 potential hospital leaders and system physician council members ready to step up once we have new leadership openings…The physician leadership academy has been fundamental to developing this pool of talent.”
—Donald A. Pocock, MD, FACP, CPE, Chief Medical Officer Morton Plant Mease Health Care
“The [program] was a critical element to our application for the ASTD BEST awards. It provided us with concrete metrics of success toward achieving our strategic plan."
—Jacque Burandt, Administrative Director, Staff Development University Health System
“Our supervisors are mainly clinicians who do double duty as physician and nurse practitioners and also supervise staff. They are phenomenal at their careers but as supervisors, they stink. Our main goal is to get them to a point of being independent, accountable for their actions. They love the sessions, and these are people who fight tooth and nail about any training.”
—Training instructor 100-bed hospital part of a large regional IDS in the West
“I found myself at the edge of my seat, leaning forward, taking notes like mad, my mind leaping from the discussion to the possibilities. In short, I was completely engrossed and engaged.”
—Participant 500-bed hospital
“Attending the courses has given me new insight on what our jobs are and given me the ability to do the right thing when it’s time to make a decision.”
—Nurse manager participant, community hospital
“I absolutely believe the [program] gave me the skills and confidence to move to a full-time position in patient safety with significantly more leadership responsibility across multiple facilities.”
—Physician participant, large health system
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