Hardwiring for Service Excellence
Topics: Leadership, Workforce, Skill Development, Staff Management, People Skills, Quality and Service, Operations Skills
Leader Development
Lisa Blosser and Kathy Rust discuss the workshop Hardwiring for Service Excellence, which provides leaders with the skills to ensure a consistently superior patient experience.
About Leader Development
Our offerings provide a broad set of talent and leader development services that help our members elevate their business and leadership skills. We serve clinical and nonclinical audiences at every level, in any discipline, and of any size, aligning curriculum plans with an organization’s unique needs. To date we have worked with more than 60,000 health care leaders around the world.
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