Many organizations struggle to demonstrate ROI on leader development efforts, often because efforts to measure ROI are retrospective. We help you define your metrics for success at the start of each leader development initiative, align program decisions, and measure the impact.
How We Help
Defining desired outcomes
Before we teach a single workshop, we help you articulate your goals and objectives for the partnership and determine measures of success. We then align all important decisions about program structure, curriculum, participant communication, and application expectations to support those goals.
Enduring impact
Our ultimate goal is not to merely build skills but to fundamentally change behaviors and mindset. In each interaction, we elevate participants’ ability to independently drive change, solve problems, and teach others how to overcome their obstacles. In this way, we address immediate needs while enabling participants to tackle future challenges.
Tangible, practical tools
We provide review materials, online tools, and worksheets and recommended application activities for every workshop. In addition, participants have access to Harvard ManageMentor PLUS e-learning modules to support independent study and practical application.
Our service team provides consultation to guide you in maximizing the value of these tools for your organization.
Application intensives
To reinforce classroom learning and ensure concrete impact, faculty-led Application Intensives may be added to complement any curriculum structure. Designed to occur shortly after curriculum workshops, these half-day intensives provide in-depth support for participants to use new tools and skills to tackle specific problems and initiatives.
Project assignments
Assigning participants formal projects to complete between workshops increases the impact and return on development efforts. In addition to providing guidance on project assignments, we also offer a formal, structured Project Practicum experience, including dedicated workshops and project support, to advance your strategic priorities.
For those organizations interested in projects targeting service excellence or financial performance, we also offer specialized, intensive Performance Acceleration partnerships designed to rapidly drive improvement on these mission-critical objectives.
Assessment and evaluation tools
We collect participant workshop evaluations and conduct quality assurance phone calls to ensure that the partnership is on track and meeting your objectives. Further assessment efforts are tailored to your objectives. For example, if we assigned project work or application exercises, we help you collect and measure the impact of those activities.
We also offer a Leadership Diagnostic Survey to assess the cumulative impact of the partnership. Participants report on leadership growth, impact of application activities on performance metrics, and overall value of the experience. Participants’ supervisors may also provide a downward assessment of growth and impact.
Contact us to learn more about Leader Development
Leader Development home
