Recently we've received several questions from members about the best way to measure productivity in the infusion center. It's a difficult question because there are so many variables. Ideally you would take into account not just number of visits, but also procedure type and patient acuity, which dramatically impact nursing time.
The problem is that there is no single approach to measuring patient acuity in the infusion center. In fact, we don't think it is possible to create a single acuity scale that would be workable for all infusion centers because there is so much variation in clinical practice and patient populations. That is why, when we designed our Acuity-Based Infusion Center Staffing Tool, we didn't provide an acuity scale, but rather provided instructions for individual institutions to create their own acuity scale.
The Challenge of Measuring Infusion Center Productivity