Delivering on the Promise of Coordinated, Patient-Centered Care Leadership Team Summit

This year’s meeting will focus on the delicate balancing act required to thrive under current payment models while simultaneously preparing for transformative change. With this changing landscape as a backdrop, we will share research and best practices to help nursing leaders continue to elevate inpatient care quality and service, build new organizational capabilities, improve care continuity and better engage patients in their care.

Expert speakers

• Bradford Koles — Executive Director, Educational Services
• Carol Boston-Fleischhauer, RN, MS, JD — Senior Director, Educational Services

Dates and Locations

Meeting Agenda

Day One: 8:00 a.m. - 5:00 p.m. (local time)

Guest arrival, registration, and continental breakfast

Advancing Care Quality on Tighter Margins
Briefing for Nursing Executives

Perfecting the Patient Care Services Strategic Plan I
13 Key Objectives for Health Care's Changing Future

Lunch

Perfecting the Patient Care Services Strategic Plan II
13 Key Objectives for Health Care's Changing Future

Working Group Sessions

Teams may attend two of the four potential working group sessions to discuss how to translate best practices into action at their unique insitutions.

• Strengthening Nurse-Physician Relationships
• The Quest for Quality
• Putting Information to Work
• Strategic Metric Selection Workship

Reception

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Day Two: 7:30 a.m.-12:30 p.m. (local time)

Continental breakfast

Enhancing the Patient Experience
Best Practices for Achieving and Sustaining High Patient Satisfaction

Meeting agenda

Registration and logistics

Continuing Education Credits

We are pleased to offer continuing education credit hours for members attending this meeting. Certificates of continuing education will be issued at the conclusion of each meeting.

Sign-up for continuing education