In 2006, the Massachusetts state legislature enacted Chapter 58 of the Acts of 2006, also known as the Act Providing Access to Affordable, Quality, and Accountable Health Care. The law included provisions expanding health insurance coverage and, subsequently, the coverage rate in Massachusetts has risen to 98.1% of its population.
Many experts point to the Massachusetts experience as a forecast of what’s to come under national coverage expansion. However, other policy and market changes, as well as mixed data, complicate efforts to isolate the impact of coverage expansion in Massachusetts, particularly with regard to the impact on hospital utilization.
Parsing coverage expansion's impact on volume in Massachusetts
While service line management has always hinged on effective service line leadership, preparing service lines for risk-based payments will elevate the importance of the service line leader’s role. In particular, transformation will require service line leaders to develop and implement a strategic vision for the service line.
For service line leaders to successfully make this transition, they will need to elevate their role beyond an operational focus. Organizations should ensure that service line leaders have sufficient operational support to dedicate time to achieving strategic goals.
In addition, organizations should seek (whether through training or hiring) service line leaders who can effectively lead strategic efforts, including managing change and building partnerships beyond the acute care setting. For many service line leaders, this will represent a significant change in responsibility, requiring a new mindset and, potentially, a new job description.
Elevating service line leaders' strategic vision
In addition to launching our national meeting series at the end of April, we’re also offering a series of webconferences across the coming months. These webconferences will focus on the outlook for key service lines, providing an overview of key trends in volumes and examining strategies that hospitals can use to continue to transform and grow particular service lines.
The series begins with orthopedics on March 20—we encourage Marketing and Planning Leadership Council members to register today. We’ve included more details, including links to the webconferences, below.
Join us for our service line outlook webconference series