on January 26, 2011 |
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Topics: Imaging, Service Lines, Communication Skills, Skill Development, Workforce, Throughput, Efficiency, Performance Improvement
A recent article featured in ImagingBiz looks at potential developments in medical liability on the horizon for radiologists. Focusing on legal precedents and recent legislative action, the article discusses potential outcomes of a movement that holds radiologists accountable for communicating their findings directly to patients.
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Radiologists Discuss Growing Movement for Direct Radiologist-Patient Communication
on September 3, 2010 |
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Topics: Imaging, Service Lines, Throughput, Efficiency, Performance Improvement
I stumbled upon a story this morning that reminded me of some of the best practices we profiled for optimizing capacity in last year's "Elevating Interdepartmental Workflow" study. Profiled in the AHRQ Health Care Innovations Exchange, Swedish Medical Center in Seattle developed a priority based ordering system for all hospital orders, including imaging tests. Similar to systems adopted by University of Minnesota Fairview and Rush University in our "Order Urgency Recalibration" practice, Swedish requires all orders to be categorized by priority according to specified criteria and created expect turnaround times for each. "STAT" orders require a turnaround time of 45 minutes or less, "ASAP" turnaround ranges from 45 minutes to 2 hours, "Routine" are within 8 hours and "Timed" have varying turnarounds which can be specified by order.
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Tiered Ordering System Improves Turnaround Times
