Ten indicators of potential excess administrative overhead

Topics: Labor Expense, Finance, Labor Expense, Workforce, Staffing, Staffing, Cost Management, Margin Performance

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Kate Kline

Kate Kline, Practice Manager, HR Investment Center

Despite years of attempting to capture efficiencies through technology adoption and Lean and Six Sigma, most hospitals and health systems have experienced some degree of administrative position creep stemming—in large part—from past growth mandates and “service-line fever.”