As providers are held more and more accountable for institutional performance, there is a troubling disconnect between expectations for the organization and frontline staff. The majority of staff have no real stake in organizational performance and are instead held to standards based on compliance and task completion.
Bridging this disconnect and creating greater individual accountability at the frontline is critical to improving organizational performance. This complimentary webconference which is part of our national meeting series, will highlight best practices for using structural levers such as performance management and incentives to drive frontline accountability.
Participants will learn how to:
- Apply structural levers for instilling accountability at the frontline
- Formalize staff responsibility for goals in performance management
- Implement meaningful consequences to goal achievement
This webconference is open to all hospital and health system executives as a sample of the support and resources offered through the HR Investment Center. For more information, please contact Leah Bruch at firstname.lastname@example.org or 202-266-6675. Advisory Board members at non-hospital organizations, please contact email@example.com.
Please note, a valid hospital email address is required to process registration.