3 things a chief patient experience officer needs to know. Read post

 

Building the Chronic Care Management Enterprise

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Building the Infrastructure

December 7, 2011

With the goals of accountable care delivery in mind, executives will need to outline a financing plan that allows for new investments in clinical redesign while developing the purchaser relationships to support—and reinvest in—the new care model.

This presentation reviews key components of both financing and building an integrated care delivery system, including a scalable physician platform, IT systems to support knowledge management and performance monitoring, and facility and capacity plans to support ongoing patient management.

Presenter: Megan Clark

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Download PDF Printable handout

Reconfiguring Operations to Transform Care

December 13, 2011

Meeting the dual mandate of bending the cost curve and improving patient care requires a streamlined and reliable health care enterprise. This presentation outlines operational changes necessary to support such clinical transformation.

Presenter: Megan Clark

Watch the videoStream video recording
Download PDF Printable handout

Topics: Chronic Care Management, Methodologies, Performance Improvement, Planning, Strategy, Process Improvement, Management Tools, Practice Management, Physician Issues, Care Transformation, Program Infrastructure, Business Development, Medical Home, Patient Experience, Quality, Evidence-Based Practice, Employee Engagement, Workforce

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