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Optimizing the care team staff model is critical to the success of the medical home model. A high-functioning PCMH team should be able to support care coordination and quality improvement activities, provide more hands-on care for higher-risk patients, and expand the practice’s reach to a larger per-physician patient panel—while still protecting and even improving provider workload sustainability.
Recent Medical Home Project research identified three key trends in PCMH staff model innovation today.
- Sites are adding staff support
- Centralized care management platforms are emerging
- Sites are increasingly applying the “top-of-license” principle in making all staff roles more robust
Over the coming weeks we will explore each of these topics through a series of blog posts, including updated data from the benchmarking initiative, beginning with the increase in PCMH staff.
PCMH sites adding staff to meet goals
A key marker for an effective patient-centered medical home (PCMH) is the extent to which population management activities become a central part of day-to-day workflow. Advisory Board research finds that today’s medical homes are engaged in significantly more population-management activity than non-medical home primary care practices.
PCMHs distinguished by population management activity
A new literature review says that PCMH efficacy has yet to be fully demonstrated--at a moment when positive findings about PCMH impact have been rolling in. Why the disconnect?
How can PCMH impact be "inconclusive"?