Most emailed: 5 physician misconceptions about patient experience


Cardiovascular Rounds

News, resources, and analysis from the Cardiovascular Roundtable

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Cardiovascular 'tumor boards:' Adventist's innovative approach to multidisciplinary care

By Julie Bass January 28, 2015

It is not breaking news that the prevalence of chronic disease is growing. The expanding co-morbid and complex CV population is straining the ability for a single provider, or even a service line, to suitably care for patients across the care continuum.

Patients frequently see multiple providers both inside and outside the CV service line, making effective multidisciplinary collaboration strategies crucial to the future of CV programs, especially as we move away from the fee-for-service environment.

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What can medical suppliers do to earn your trust?

By Patrick Testa January 22, 2015

Cardiovascular programs and suppliers both recognize that in order to establish sustainable “win-win” partnerships, trust between each organization is essential. But too often, neither party understands where to begin to form (or restore) trusted relationships.

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How WakeMed is bringing DVT testing out of the hospital

by Kristen Barlow January 20, 2015

Patient preference: we all know that patients want easy access and are increasingly resistant to traveling for more commodity-like ancillary services, such as imaging or testing. Learn how one program has adapted by pushing DVT testing out of the hospital in order to meet patient preference and enhance clinical coordination.

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Cardiovascular Roundtable’s top five underutilized tools

By Kristen Barlow January 15, 2015

At the Cardiovascular Roundtable, we hear from members every day who are looking for individualized assistance such as benchmarking financial or quality performance, market estimation and volume growth, and help with strategic plans.

To assist our members, we’ve developed a suite of tools that are are available to every member. Read on to discover the top five most underutilized tools available with your membership, and how to take advantage of them in 2015.

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CV guidelines in the palm of your hand

by Julie Bass December 29, 2014

What better way to get rid of those little handbooks in your coat pocket than to have all the guidelines you need right at your fingertips?

Professional societies are catching up to speed with physician demand and are finding ways to make key clinical guidelines, including appropriate use criteria (AUC), more accessible. One strategy is mobile apps for smart phones and tablets with collocated guidelines that can be used at the point of care.

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How a dedicated CV patient experience role can benefit your service line

by Julie Bass December 22, 2014

Patient satisfaction is increasingly top of mind for hospital executives, particularly given its recent inclusion in value-based purchasing, and ability to gain a competitive edge in attracting empowered patient consumers. In fact, last year almost one quarter of organizations created chief experience officer (CExO) positions designed to have direct accountability for patient experience.

Our colleagues over on the Marketing and Planning Leadership Council recently highlighted key lessons for organizations considering adding a CExO at the system-level.  For the Cardiovascular Roundtable, a "mini CExO" within the CV service line can have tangible benefits, as in the case of Akron General Medical Center.

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Building bridges: Uniting heart and vascular services at an AMC

by Andrew Hresko December 17, 2014

Developing an integrated CV service line that enables collaboration between heart and vascular services has been an ongoing priority and challenge for many programs. But as we share at our 2014-2015 national meeting series, new market pressures make it more important than ever for the CV service line’s reporting structure to enable multidisciplinary, cross-continuum, and patient-centered care delivery.

Related: Heart and Vascular Service Line Integration

However, there is no one-size-fits-all organizational structure; each program must account for its unique clinical and operational processes, political challenges, resource allocation, and service line and institutional goals when defining the optimal service line model.

UC Davis—a 560-bed academic medical center (AMC) in Sacramento, Calif.—has done just this, developing an organizational model that unites cardiac and vascular services strategically through shared oversight, while maintaining the separate academic departments that function well for their physicians and organization.

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Are you considering a rep-less model for med tech?

by Kristen Barlow Rand December 3, 2014

A few months ago, the Daily Briefing covered an interesting article from Modern Healthcare that explored Loma Linda University Medical Center’s efforts to move towards a “rep-less” model in the OR to reduce costs. This model replaces medical device sales representatives in the OR with OR technicians, who provide technical assistance during joint replacement procedures.

Loma Linda has seen a 50% reduction in joint implant prices. Intrigued, we decided to explore what this emerging rep-less model could look like for cardiac rhythm management (CRM).

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