A How-To Guide
First time user?
To participate in a webconference, you will need your advisory.com login credentials, a computer with internet access, and the ability to run the Citrix GoToMeeting software. To determine that you can run the Citrix GoToMeeting/GoToWebinar software, please contact your IT Help Desk to ensure that the software may be utilized on your network.
Additionally, you may run the GoToMeeting Connection Wizard through the following website: http://www.gotomeeting.com/wizard.
The Wizard will find the best connection from your computer to the GoToMeeting system and register the settings on your computer. You will need to reboot your computer after running the Wizard for the settings to fully update. First-time participants should allow additional time before the webconference begins to run the Wizard and troubleshoot possible technical issues that may arise. Our webconference links will activate 30 minutes prior so that you may join early.
To join the video portion of the webconference, please follow the prompts on the advisory.com webconference page. You will then be directed to the GoToMeeting page. If prompted to install any software, please click Yes, Grant or Trust to accept the download.
Once you have joined the video portion of the webconference, you may join the audio portion. Audio information is provided on the audio pane of your Control Panel as shown below. If you are provided the option of “Use Telephone” or “Use Mic & Speakers”, you may select your preference in the Audio pane. Please note that all participants will be muted unless our presenter un-mutes your line.
For additional information regarding our webconferences, please visit our Webconference FAQ page. Additionally, please feel free to download our GoToWebinar Quick Reference Guide.